Response from support

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Response from support

Postby defred601 » Thu Nov 01, 2012 7:13 pm

Can someone please give me the secret to receiving an answer to a request for customer support... I understand that I am allowed one free name change on the license for Bliss then any after that would be at a cost. Over the past several months, I have sent at least 4 emails to support and one phone call leaving a message about having a change made. I have not heard one word yet. Would really love to get this change made.
defred601
 
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Re: Response from support

Postby Don » Thu Nov 01, 2012 9:26 pm

Hi,

Can you PM me on this forum and tell me the email address you have been using. I respond to license name change requests within a day or two so either I am not getting your emails our you are not getting my responses.

Thanks

Don
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Don
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